Frequently Asked Questions

Definitely. Posting without a plan rarely works. We analyse your audience and competitors to build a bespoke strategy. This includes content pillars, tone of voice, and visual direction to ensure every post serves a business goal.

Yes. We love bringing products to life through physical packaging. From labels and boxes to eco-friendly packaging solutions, we design structural and visual elements that stand out on the shelf and align with your brand story.

Yes. We often find that a new website is the perfect catalyst for a brand refresh. Our creative team can work with you to refine your logo, colour palette, and brand guidelines to ensure your new digital presence is consistent, modern, and impactful.

Absolutely. We specialise in refactoring and migrating legacy websites to modern standards. We can take your existing design and rebuild it in Bricks to improve its speed, security, and manageability without losing the visual essence of your brand.

Yes. A beautiful website needs compelling words to convert visitors. We offer content strategy and copywriting services to ensure your brand voice is clear, persuasive, and optimised for search engines.

Yes. We create artwork for both print and digital use, so your brand can stay consistent across brochures, flyers, social media, presentations, websites, and campaign assets.

Yes. If you already have a logo and brand identity, we’ll design your site to reflect it. That is almost always the suggested approach. If not, we can help develop a new look and feel that works both online and in print.

Absolutely. We can refresh your current site with an updated design, optimised performance, and improved responsiveness across devices.

Absolutely. Not every project needs a full rebrand. Sometimes a thoughtful refresh of your current design assets can improve clarity, consistency, and overall polish without losing the brand recognition you have already built.

Yes. For custom projects, we start with a design phase in Figma. This allows you to see exactly how your website will look and function before we write a single line of code. It streamlines the process and ensures we are perfectly aligned on the visual direction.

Yes. Whether you need vehicle branding, event banners, or shopfront signage, we create high-resolution, print-ready vector files that scale perfectly to any size without losing quality.

Yes. Many of our clients are small to mid-sized businesses. We scale our process to your needs, ensuring you get a professional site whether you’re a boutique café, creative entrepreneur, or growing company.

Yes. We offer managed WordPress website hosting, updates, and performance support so your website remains secure and up to date with no effort on your part.

Yes. We offer managed WordPress website hosting, updates, and performance support so your website remains secure and up to date with no effort on your part.

Yes. Our “Account Management” service takes the stress out of social media. We handle everything from content creation and scheduling to community engagement, ensuring your brand stays active and relevant on platforms like Instagram, Facebook, and LinkedIn.

Yes, we build robust e-commerce platforms using WooCommerce. Whether you are selling luxury homeware, booking travel experiences, or offering digital downloads, we create secure, easy-to-manage online stores that convert visitors into customers.

Yes. We design and manage targeted Pay-Per-Click (PPC) campaigns that put your brand in front of the right customers instantly. From keyword research to ad copy and budget management, we ensure your ad spend delivers a measurable return on investment (ROI).

Yes. We specialise in editorial design, ensuring your annual reports, magazines, or company profiles are structured professionally. We focus on readability, typography, and layout flow to keep your readers engaged page after page.

No. We work with clients locally, across South Africa, and internationally. Being based in Plettenberg Bay gives us a strong local perspective, but our process works just as well remotely.

We believe your digital presence should be as unique as your business. While we use WordPress as our foundation, we design and build custom layouts tailored to your brand’s specific goals. We don’t rely on “cookie-cutter” templates; we build strategic digital solutions that tell your story.

Good design and SEO go hand-in-hand. We build websites with clean code, fast load times, and proper structure (headings, metadata, and schema). This technical foundation makes it easier for search engines to understand your content and rank you for local search terms relevant to your Cape Town audience.

The timeline varies depending on the complexity of the project (e.g., a one-page microsite vs. a full e-commerce platform). Generally, a standard corporate website takes between 4 to 8 weeks from the strategy phase to launch. We will provide a detailed timeline after assessing your specific requirements.

Pricing varies depending on your needs. A simple brochure-style site (perfect for local Plettenberg Bay businesses or any other small website) starts at a modest rate, while fully custom corporate solutions or e-commerce platforms require a larger investment. Contact us for a tailored quote.

Yes, we work with clients across South Africa and internationally. We have streamlined our remote collaboration process to ensure seamless communication. We understand the Cape Town market deeply and can deliver world-class web design without you needing to step foot in our office.

Absolutely. We believe your brand should look as good in hand as it does on screen. We design business cards, brochures, corporate reports, and packaging. We can also liaise with trusted printers to ensure the final product meets the design quality standards.

If you are hosted with us on our Concierge plan, we take immediate action. We implement proactive security measures to prevent hacks, but in the unlikely event of an issue, our team is on hand to restore backups and secure the site quickly.

We start with a discovery phase where we discuss your goals, target audience, and design preferences. We will need your branding assets (logo, fonts) and your content (text and images). If you don’t have high-quality images or copy, we can discuss adding copywriting and art direction to your package.

Usually, we begin with a conversation about your goals, audience, timeline, and what assets you need. If you already have a logo, colours, fonts, or existing material, that is helpful. If not, we can guide you from the ground up.

A graphic designer helps shape how your business looks and communicates visually. This can include logos, brochures, social media graphics, posters, presentations, packaging, signage, and other brand materials. The aim is to make your brand feel professional, consistent, and easy to recognise.

A Brochure Website is your company’s digital profile. Its primary goal is to establish online presence, build credibility, and provide essential information to your customers.

Typically ranging from 1 to 10 pages, it acts as a 24/7 sales representative that showcases your services, your brand story, and how people can contact you. While it doesn’t include complex features like online stores or member portals, it is the essential foundation for any professional business looking to turn “searchers” into “clients.”

A One-Page Website is a streamlined site where all content sits on a single, long-scrolling page. It is perfect for portfolios, events, or single-product launches. It’s a cost-effective way to get professional impact without the complexity of a multi-page build.

The Short Version: A CMS, or Content Management System, is the software behind your website that allows you to update content like text, images, and blog posts without needing to write a single line of code. Think of it as the “dashboard” for your digital home.

Our Specific Stack: We don’t just give you a generic CMS; we build a high-performance engine tailored to your business using three core tools:

• WordPress: The world’s most popular and flexible CMS. It provides the foundation, ensuring your site is scalable, secure, and “future-proof.”
• Bricks Builder: Unlike “bloated” page builders that slow sites down, Bricks allows us to write clean, lightning-fast code visually. It ensures your site is high-performance and ranks better on Google.
• ACF (Advanced Custom Fields): This is where the magic happens for you. We use ACF to create a bespoke editing experience. Instead of getting lost in complex settings, you’ll have simple, labeled boxes to fill in. If you want to change a team member’s bio or a business listing attribute, you just type it in and hit “Update.”

Our brand guidelines serve as the “bible” for your visual identity. Depending on your needs, this can include usage rules for your logo, typography, colour codes (CMYK/RGB/Hex), and imagery style. This ensures that anyone working on your brand—whether for print or digital—maintains perfect consistency.

Think of it as a valet service for your website. We handle the technical maintenance so you can focus on your business. This includes secure hosting, regular software updates, daily backups, and security monitoring. We also include various technologies to automatically boost your site speed.

SEO (Search Engine Optimisation) is a long-term strategy to improve your organic ranking on Google and generate free traffic over time. PPC (Pay-Per-Click) is a paid strategy where you pay for immediate visibility at the top of search results. We often recommend a blend of both for the best results.

Web design focuses on how your website looks and feels, including its layout, colours, images, and overall user experience. Web development encompasses the technical aspects, including coding and functionality, that support the design. We offer both, but this page is specifically about design.

We prioritise speed, performance, and clean code. Unlike older page builders that can slow down a site with unnecessary code, Bricks Builder allows us to create websites that are lightning-fast and score highly on Google’s Core Web Vitals. This ensures your visitors have a smooth experience and your SEO ranking potential is maximised.

• View our Bricks Builder Expert profile here.
• View some of the websites we have built using Bricks Builder.
• Read more about Bricks Builder Website Conversions.

Cape Town is one of South Africa’s most competitive business hubs, from boutique tourism to tech startups. To stand out in this crowded market, a generic website isn’t enough. Our web design services for Cape Town businesses focus on creating high-impact, fast-loading websites that capture the city’s unique energy and give you a competitive edge.

Absolutely. All our designs are responsive, meaning they automatically adapt to different screen sizes for a consistent experience.