Frequently Asked Questions
Can you create a social media strategy for us?
Definitely. Posting without a plan rarely works. We analyse your audience and competitors to build a bespoke strategy. This includes content pillars, tone of voice, and visual direction to ensure every post serves a business goal.
Can you design custom packaging for our products?
Yes. We love bringing products to life through physical packaging. From labels and boxes to eco-friendly packaging solutions, we design structural and visual elements that stand out on the shelf and align with your brand story.
Can you help refresh our logo and brand identity before building the website?
Yes. We often find that a new website is the perfect catalyst for a brand refresh. Our creative team can work with you to refine your logo, colour palette, and brand guidelines to ensure your new digital presence is consistent, modern, and impactful.
Can you help us migrate our existing site from Elementor to Bricks?
Absolutely. We specialise in refactoring and migrating legacy websites to modern standards. We can take your existing design and rebuild it in Bricks to improve its speed, security, and manageability without losing the visual essence of your brand.
Can you help us with content creation for our website?
Yes. A beautiful website needs compelling words to convert visitors. We offer content strategy and copywriting services to ensure your brand voice is clear, persuasive, and optimised for search engines.
Can you match my existing brand style to my web design?
Yes. If you already have a logo and brand identity, we’ll design your site to reflect it. That is almost always the suggested approach. If not, we can help develop a new look and feel that works both online and in print.
Can you redesign an existing website?
Absolutely. We can refresh your current site with an updated design, optimised performance, and improved responsiveness across devices.
Do you design in Figma before building the website?
Yes. For custom projects, we start with a design phase in Figma. This allows you to see exactly how your website will look and function before we write a single line of code. It streamlines the process and ensures we are perfectly aligned on the visual direction.
Do you design large-format print items like banners or signage?
Yes. Whether you need vehicle branding, event banners, or shopfront signage, we create high-resolution, print-ready vector files that scale perfectly to any size without losing quality.
Do you design websites for small businesses?
Yes. Many of our clients are small to mid-sized businesses. We scale our process to your needs, ensuring you get a professional site whether you’re a boutique café, creative entrepreneur, or growing company.
Do you handle hosting and maintenance?
Yes. We offer managed WordPress website hosting, updates, and performance support so your website remains secure and up to date with no effort on your part.
Do you manage social media accounts?
Yes. Our “Account Management” service takes the stress out of social media. We handle everything from content creation and scheduling to community engagement, ensuring your brand stays active and relevant on platforms like Instagram, Facebook, and LinkedIn.
Do you offer e-commerce solutions for selling products online?
Yes, we build robust e-commerce platforms using WooCommerce. Whether you are selling luxury homeware, booking travel experiences, or offering digital downloads, we create secure, easy-to-manage online stores that convert visitors into customers.
Do you offer Google Ads (PPC) management?
Yes. We design and manage targeted Pay-Per-Click (PPC) campaigns that put your brand in front of the right customers instantly. From keyword research to ad copy and budget management, we ensure your ad spend delivers a measurable return on investment (ROI).
Do you offer layout design for magazines or corporate reports?
Yes. We specialise in editorial design, ensuring your annual reports, magazines, or company profiles are structured professionally. We focus on readability, typography, and layout flow to keep your readers engaged page after page.
Do you use templates, or is every website custom-designed?
We believe your digital presence should be as unique as your business. While we use WordPress as our foundation, we design and build custom layouts tailored to your brand’s specific goals. We don’t rely on “cookie-cutter” templates; we build strategic digital solutions that tell your story.
How does your web design help with local SEO in Cape Town?
Good design and SEO go hand-in-hand. We build websites with clean code, fast load times, and proper structure (headings, metadata, and schema). This technical foundation makes it easier for search engines to understand your content and rank you for local search terms relevant to your Cape Town audience.
How long does a typical web design project take?
The timeline varies depending on the complexity of the project (e.g., a one-page microsite vs. a full e-commerce platform). Generally, a standard corporate website takes between 4 to 8 weeks from the strategy phase to launch. We will provide a detailed timeline after assessing your specific requirements.
How much does web design cost?
Pricing varies depending on your needs. A simple brochure-style site (perfect for local Plettenberg Bay businesses or any other small website) starts at a modest rate, while fully custom corporate solutions or e-commerce platforms require a larger investment. Contact us for a tailored quote.
I am based in Cape Town; can we work with one2love even if you are in Plettenberg Bay?
Yes, we work with clients across South Africa and internationally. We have streamlined our remote collaboration process to ensure seamless communication. We understand the Cape Town market deeply and can deliver world-class web design without you needing to step foot in our office.
I need business cards and brochures. Can you handle print design?
Absolutely. We believe your brand should look as good in hand as it does on screen. We design business cards, brochures, corporate reports, and packaging. We can also liaise with trusted printers to ensure the final product meets the design quality standards.
If my website goes down or gets hacked, do you handle it?
If you are hosted with us on our Concierge plan, we take immediate action. We implement proactive security measures to prevent hacks, but in the unlikely event of an issue, our team is on hand to restore backups and secure the site quickly.
What do you need from us to get started?
We start with a discovery phase where we discuss your goals, target audience, and design preferences. We will need your branding assets (logo, fonts) and your content (text and images). If you don’t have high-quality images or copy, we can discuss adding copywriting and art direction to your package.
What is a “One-Page Website,” and is it right for me?
A One-Page Website is a streamlined site where all content sits on a single, long-scrolling page. It is perfect for portfolios, events, or single-product launches. It’s a cost-effective way to get professional impact without the complexity of a multi-page build.
What is included in your “Brand Guidelines” service?
Our brand guidelines serve as the “bible” for your visual identity. Depending on your needs, this can include usage rules for your logo, typography, colour codes (CMYK/RGB/Hex), and imagery style. This ensures that anyone working on your brand—whether for print or digital—maintains perfect consistency.
What is included in your WordPress Concierge Service?
Think of it as a valet service for your website. We handle the technical maintenance so you can focus on your business. This includes secure hosting, regular software updates, daily backups, and security monitoring. We also include various technologies to automatically boost your site speed.
What is the difference between SEO and PPC?
SEO (Search Engine Optimisation) is a long-term strategy to improve your organic ranking on Google and generate free traffic over time. PPC (Pay-Per-Click) is a paid strategy where you pay for immediate visibility at the top of search results. We often recommend a blend of both for the best results.
What is the difference between web design and web development?
Web design focuses on how your website looks and feels, including its layout, colours, images, and overall user experience. Web development encompasses the technical aspects, including coding and functionality, that support the design. We offer both, but this page is specifically about design.
Why do you build websites using Bricks Builder instead of other page builders?
We prioritise speed, performance, and clean code. Unlike older page builders that can slow down a site with unnecessary code, Bricks Builder allows us to create websites that are lightning-fast and score highly on Google’s Core Web Vitals. This ensures your visitors have a smooth experience and your SEO ranking potential is maximised.
- View our Bricks Builder Expert profile here.
- View some of the websites we have built using Bricks Builder.
- Read more about Bricks Builder Website Conversions.
Why is professional web design crucial for businesses in Cape Town?
Cape Town is one of South Africa’s most competitive business hubs, from boutique tourism to tech startups. To stand out in this crowded market, a generic website isn’t enough. Our web design services for Cape Town businesses focus on creating high-impact, fast-loading websites that capture the city’s unique energy and give you a competitive edge.
Will my website design work on mobile devices?
Absolutely. All our designs are responsive, meaning they automatically adapt to different screen sizes for a consistent experience.